To speak to one of our customer care team, please call 01245 377281 or email us.
For out-of-hours emergencies, please call Safeguard on 01207 503293.
All customers have access to their own Clixifix Account to log defects, monitor progress and communicate with us, please contact Customer Care for details
Our positive approach to customer care is simple, we want you to enjoy a stress-free move and feel in control throughout the whole process. Our team will be with you every step of the way, from the moment you make an enquiry through to settling into your new home.
When you move into your new home, we will ensure you have all the information you need to settle in straight away. From our Home Demonstration to our in depth inspection of your property, we ensure your home is of the highest standard. Our team will stay in contact with you regularly while you are settling in ready to answer any questions.
Here at Stonebond the team are all working to achieve one goal, that is to ensure you are satisfied and happy with your home, from the day of reservation to your moving in day and throughout the aftercare period.
The Consumer Code for Home Builders applies to our home buyers under the insurance protection of one of the supporting Home Warranty bodies.
The code sets out key principles that we, as a home-builder, must adopt in support of the interests of you – our purchasers.
The code ensures you:
We are really impressed with the Stonebond staff, their unparalleled service and professionalism. Stonebond truly are the jewel in new development and we would highly recommend them to anyone searching for their dream family home.
Our commitments include protecting and rehoming wildlife, preserving and planting new trees, shrubs and wildflower meadows as well as recycling all our build waste and using local suppliers and sub-contractors. We take pride in our sustainability approach to housebuilding.
